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Here is what happens the first time your student comes to our center. Our motto is “college should be challenging, not overwhelming”.  Most students will need some kind of help while they are “doing” college.  It is normal to seek help.  Students come to the Counseling Center for the following reasons:

• Need to learn new information or skills to solve a specific problem.
• Need a safe place to explore confusing or painful memories or experiences.
• Some students need both. 

Some students need a couple of sessions where they can talk "out loud" and figure out what is bothering/concerning them.  Some students may need one session to get some advice so they can go try out new skills on their own.  

The first time your student comes to the center they are going to meet with a counselor, virtually, via Zoom. Together they will determine what the student needs and the best way to provide it. We call this a Client Consultation. It will probably be a 15 to 30-minute meeting. Paperwork will need to be completed, as well, to begin counseling with our Center.

• The counselor might give them some information or suggestions to try and then you may come back if they need more help. 
• The counselor might suggest your student make another appointment to begin talking about their problem, exploring the confusing and upsetting thoughts and feelings they are having.
• Your student might keep seeing the same counselor or might be set up with another counselor on staff. They can find a listing of our staff on the “contact” tab above, then Staff listing, in the drop-down box.

If your student has a second session, it may be in-person or via Zoom (depending on what they and the clinician determine and works for the student). This session is called the Intake session; more information might be gathered and a counseling plan is developed.

If your student is in crisis, the counselor will talk about getting immediate help.  If they are not in crisis, the counselor will ask what they are wanting from counseling; do they think they need advice or suggestions, or do they think they need to come in for more sessions and slowly, safely talk about what is bothering them?

Thank your student for having the maturity and courage to get help at our center. We are all in this together. 

The best way to schedule an appointment is to call our office at (270) 745-3159 or stop by Potter Hall 409 and we can work to coordinate schedules and get an appointment. The Counseling Center is open from Monday – Friday from 8:00am-4:30pm (CST). For emergency and after-hours information, call 270-745-3159.

The Counseling Center is open throughout the calendar year and closed during holidays and other specified dates found in the  WKU Academic Calendar.

The Counseling Center is located in Potter Hall, Room 409